Terms of Service

This page is written in plain language. It is a draft that is being reviewed by a lawyer, and we will update it if anything changes as a result.

What these Terms cover

OfficeBats is the account, plan and AI credit wallet for PDFbat (pdfbat.com), DocsBat (docsbat.com), FormsBat (formsbat.com), BooksBat (booksbat.com), Buildan.app (buildan.app), SlidesBat (slidesbat.com) and SheetsBat (sheetsbat.com). These Terms apply to OfficeBats and to every one of those apps. By creating an account or using any of them, you agree to these Terms and to our Privacy Policy. If you use them for an organization, you agree on its behalf.

An app may show extra terms for a specific feature, for example e-signatures or payments. Where those apply, they add to these Terms.

Your account

• You must be at least 16 years old and give accurate information.
• One OfficeBats account signs you in to every app. Keep your password and your two factor recovery codes safe. You are responsible for activity on your account and on any API keys you create in an app.
• Tell us right away at [email protected] if you think your account has been compromised.
• One person or organization per free account. Do not create accounts to get around plan limits.
• If you had an account in one of the apps before OfficeBats, it is linked to your OfficeBats account. Your existing files and data stay where they were.

Your content

You keep all rights to the documents, forms, responses, invoices, websites and other content you upload or create. You give us permission to store, process, convert, publish and transmit it only as needed to provide the service to you, including sending it to people you choose, publishing sites and forms you choose to publish, and sending it to AI service providers when you use AI features. We do not claim ownership of your content and we do not use it to train AI models.

You are responsible for having the right to upload, share and publish your content, for content on websites and forms you publish, and for keeping your own copies of anything important.

Acceptable use

Do not use OfficeBats or any Bats app to:

• break the law, or infringe anyone's intellectual property, privacy or other rights;
• forge signatures, impersonate others, or create misleading or fraudulent documents, invoices, forms or websites;
• collect passwords, payment details or personal data under false pretenses, for example with phishing forms or sites;
• send spam, unwanted signature requests or unwanted invoices;
• upload malware, or content that exploits or harms children;
• probe, scan or test our systems without written permission, or bypass rate limits, plan limits or security controls;
• overload the service, resell it without permission, or scrape it.

We may remove content, unpublish sites or forms, or suspend accounts that break these rules.

Plans and billing

• One plan for every app. Free, Pro and Business are OfficeBats plans. A paid plan unlocks that tier in every Bats app at the same time. Limits for each app are shown on the Pricing page.
• Subscriptions are billed monthly or yearly in advance through Stripe and renew automatically until you cancel.
• AI credits. Each plan includes monthly AI credits that every app can use and that reset each month. Credit packs are a one time purchase and do not expire while your account exists. Credits have no cash value and cannot be transferred.
• Storage add ons are billed monthly in blocks until you remove them. Each block adds storage in every app that stores files. If you go over your storage, you cannot add files until you free up space or add storage.
• Subscriptions kept from an app. If you subscribed in an app before OfficeBats, that subscription keeps its price and billing until you cancel it, and it counts toward your plan.
• Not covered by your plan: pay as you go API usage in PDFbat or DocsBat is billed separately in that app. Payments you collect from your own customers through FormsBat, BooksBat or Buildan.app go to your own payment provider account under that provider's terms.

Prices are shown before you buy and may not include taxes, which are added where required. We may change prices with at least 30 days notice; the change applies from your next billing period.

Cancellation and refunds

You can cancel your plan or storage add ons at any time from your billing page. You keep access until the end of the period you paid for, and you are not charged again. Your account then moves to Free and nothing is deleted.

Payments are non refundable except where the law requires a refund, or where we decide to issue one, for example after a billing mistake or an outage that stopped you using what you paid for. Contact us within 30 days of a charge if you think it is wrong.

E-signatures

PDFbat, DocsBat and FormsBat give you tools to send, sign and record electronic signatures, with an audit trail and a sealed certificate of completion. Electronic signatures are recognized in many places, including under the ESIGN Act and UETA in the United States, eIDAS in the European Union and electronic commerce laws in Canada. However:

• Some documents cannot be signed electronically, or need special formalities such as witnesses, notarization or a qualified signature. Wills, some real estate and family law documents, and court documents are common examples.
• It is your responsibility to decide whether an electronic signature is right for your document and to confirm the identity of your signers.
• We are not a party to your agreements and we do not give legal advice.

Accounting, invoices and payments

BooksBat helps you keep records, send invoices and collect payments. It does not file tax returns, calculate payroll taxes or give accounting, tax or financial advice. You are responsible for the accuracy of your records and for meeting your own legal and tax obligations. Payment providers you connect are responsible for processing your payments under their own terms.

Websites and forms you publish

When you publish a site with Buildan.app or a form with FormsBat, you are the publisher. You are responsible for its content, for the products and services you offer, for the information you collect and for any privacy notice your visitors need. Buildan.app's AI is designed not to invent facts about your business, but you must check everything before you publish.

AI features

AI answers, summaries, translations, drafts, forms and websites can be wrong or incomplete. Check them before you rely on them, especially for legal, financial or medical matters.

Availability and changes to the service

We work to keep OfficeBats and the Bats apps available and secure, but we do not promise they will be uninterrupted or error free. We may change or remove features. If we remove a paid feature you rely on, we will give you reasonable notice and a pro rata refund of any prepaid amount for it.

Warranty disclaimer

To the extent the law allows, OfficeBats and the Bats apps are provided "as is" and "as available", without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose and non infringement. Some places do not allow these exclusions, so some may not apply to you.

Limitation of liability

To the extent the law allows, OfficeBats and its suppliers are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill, arising from your use of OfficeBats or any Bats app.

Our total liability for any claim relating to them is limited to the greater of the amount you paid us in the 12 months before the claim, or 100 US dollars.

Nothing in these Terms limits liability that cannot be limited by law, such as liability for fraud, or for death or personal injury caused by negligence.

Termination

You can stop using OfficeBats and delete your account at any time from your security page. Deleting your OfficeBats account deletes your data in every Bats app. We may suspend or close an account that breaks these Terms, puts others at risk, or has not paid, and we will give notice where it is reasonable to do so. After closure, your data is deleted as described in the Privacy Policy. Sections that by their nature should survive termination, such as payment obligations, disclaimers and limitation of liability, continue to apply.

Governing law and disputes

These Terms are governed by the laws of Ontario, Canada, without regard to conflict of law rules. The courts located in Ontario, Canada have exclusive jurisdiction, except that you may also have the right to bring a claim in the courts where you live if your local consumer law gives you that right. Before starting a claim, please contact us so we can try to resolve it informally.

Changes to these Terms

We may update these Terms. If a change is material, we will update the effective date and tell you by email or in the app at least 30 days before it takes effect. If you keep using the service after that, you accept the new Terms; if you do not agree, you can cancel and delete your account.

Contact

Email [email protected]. We reply within 30 days, and usually much sooner.